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Terms and Conditions



  • Visa, Master Card or American Express.
  • Your billing address as entered on the order form must match the address on your credit card statement. If your billing address does not match the address your credit card company has on file, your order may be delayed or cancelled.
  • Prices FOB Arcal, Fullerton, CA.
  • Incorrect shipping addresses will result in an address correction charge of up to $10.00 per package.
  • Shipping is based on weight, distance, and the value of the items being shipped and may be different than the amount quoted.
  • Shipping costs are not refundable.
  • Shipping damage must be reported to the carrier within 10 days.
  • Prices are subject to change without notice.
  • Arcal reserves the right to discontinue any item we advertise without notice.
  • No returns after 30 days.
  • All returns require prior return authorization.
  • Special orders and custom loaded audio cassettes are not returnable.
  • A 15% restocking charge will be made on merchandise returned for reasons other than defects.
  • Sales of Sony media are made only to addresses in the United States.

Notice is hereby given to all users of Arcal products that Arcal's only obligation shall be to replace such product(s) as proven to be defective with the same or similar product(s) of equivalent value. Arcal shall not be liable for injury, loss or damage, direct or consequential arising out of use of our products. User shall determine the suitability of the product(s) and assume all risks and liabilities in the use of the same.

Arcal LLC
P.O. Box 3397
Fullerton, CA 92834
                    Open Monday - Friday
8:00 am - 5:00 pm Pacific Standard Time.
Questions? Call us at 800-272-2591.

Terms and Conditions

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